1) Do
you accept Purchase Orders? If so,
how do I place an order using a PO?
2) I need a W-9 in order to set your company up as a vendor/make payment. How can I get one?
3) Do you have a catalogue or brochure?
How can I get a copy?
4) I’ve
placed an order but I haven’t received
it yet, how do I track my order?
5) My child was diagnosed with
an Autism Spectrum Disorder, what do I do?
6) I have an upcoming
event I’d
like you to know about, or I want information
about upcoming events.
7) I have a new product
that I’d
like you to carry on your site. How can I
submit it to you for consideration?
8) I’m
looking for a specific product, do you carry
it?
Do
you accept Purchase Orders? If
so, how do I place an order using a PO?
Yes, we accept Purchase Orders from schools, bookstores, government organizations
and other companies via fax, email or regular mail only. If you would like to
place an order using a Purchase Order, please fax to 1-780-452-1098, email to
sales@autismtoday.com or send by mail to either of the addresses listed below.
(Fax or email are preferred)
I need a W-9 in order to set your company up as a vendor/make payment. How can I get one?
You can download our 2008 W-9 from; http://www.autismtoday.com/w9.pdf. If you need a faxed or mailed copy please call our office at 1-866-9AUTISM (928-8476), fax 780-452-1098 or mail your request to;
Exceptional Resources, Inc
dba Autism Today
1425 Broadway, #444
Seattle, WA 98122
Do you have a catalogue or brochure? How
can I get a copy?
Our most up to date catalogue is always available in our online store at http://autismtoday.com/store-start.asp and you can also download a copy of our brochure from http://autismtoday.com/AT_Brochure.pdf.
If you would like a paper copy of our catalogue or brochure mailed to you,
please email info@autismtoday.com with your request and your mailing address.
I’ve placed an order but I haven’t
received it yet, how do I track my order?
To track a book or DVD order placed online
or over the telephone please call our shipping
department at 1-877-928-8476 or email autismtoday@4thwayfulfillment.com.
Our shipping department handles the majority of our shipments, but some items
(such as jewelry, or orders placed at a conference), may be processed out of
our main office. If our shipping department cannot assist you with an order
you’ve placed, please call our main office at 1-866-928-8476 or email
sales@autismtoday.com for assistance.
My child was just diagnosed with an Autism
Spectrum Disorder, what do I do?
Some useful organizations that can assist
families are: the Autism Society of America
(www.autism-society.org,
1-800-3AUTISM (328-8476)), the Autism Society
of Canada (www.autismsocietycanada.ca,
1-866-476-8440), National Autistic Society
(UK) – Autism
Helpline (www.autism.org.uk, 0845 070 4004).
Autism Today also carries an extensive
list of books and other resources that
can help you, please visit http://www.autismtoday.com/store-start.asp,
for resources specifically geared towards
a new diagnosis, go to http://www.autismtoday.com/store-start.asp?filter=cat&cat=1.
I
have an upcoming event that I’d
like you to know about, or I want information
about upcoming events.
Please see our Directory at http://autismtoday.com/classifieds/classifieds.htm to view upcoming events and list your own. Another good Autism Event Calendar
can be found at http://www.sarnet.org/events/. Autism Today Hosted events can
be viewed at www.autismevents.com.
I
have a new product that I’d like
you to carry on your site. How can I submit
it to you for consideration?
Please send a review copy of your item to us at;
Autism Today
Attn: Review Dept
2016 Sherwood Dr, Suite 3
Sherwood Park, AB T8A 3X3
Canada
Autism Today will decide whether to offer your product or not after viewing
it, Autism Today may post a review of your product on our website. Which products
are chosen for review or offered for sale on our website is at the sole discretion
of Autism Today. If you are interested in purchasing advertising to promote
your product or service, please see http://autismtoday.com/advertising.htm and email pr@autismtoday.com for more details.
I’m
looking for a specific product, do you
carry it?
Most of our current offered products
can be viewed at http://autismtoday.com/store-start.asp,
some newer items may not have yet been updated in our store so if there is
something that you want and can’t find in our store, please email sales@autismtoday.com for assistance in ordering it.
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